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Tellecaller chennai - Hybrid

Tellecaller chennai - Hybrid

Kaarlo Training & HR Solutions Pvt. Ltd.chennai, India
15 hours ago
Job description

We are hiring a Telecaller

  • Good communication skills.
  • Handle the clients and collect database new clients
  • Basic Computer Knowledge
  • Cold calling using the given database.
  • Monitoring campaign activity and follow up with clients.
  • Maintaining Excel database

Key Responsibilities

  • Outbound Calling :
  • Make calls to potential or existing customers to inform them about products or services.
  • Follow up with leads and ensure closure of sales or inquiries.
  • Customer Engagement :
  • Answer incoming calls and handle customer inquiries.
  • Provide accurate information about products, services, or campaigns.
  • Maintain a friendly and professional demeanor during interactions.
  • Data Management :
  • Update and maintain accurate customer information in the CRM or database.
  • Document the outcomes of calls and feedback received.
  • Target Achievement :
  • Meet daily, weekly, and monthly call and sales targets.
  • Work towards achieving customer satisfaction and retention.
  • Problem Resolution :
  • Address and resolve customer complaints or escalate issues to the appropriate department.
  • Provide solutions that meet customer needs.
  • Coordination :
  • Collaborate with the sales and marketing teams to improve lead conversion.
  • Share insights and feedback with the team to refine strategies.

    • Requirements

    Requirements

  • Minimum 1-year experience in Telecalling
  • Any degree / 10th / 12th.
  • Location - Chennai

    • Benefits

    Benefits

    Career Growth

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    Tellecaller • chennai, India