Network Security Technical Manager

Your Accountabilities :

• Team Leadership & Strategy : Lead a team of security engineers providing 24x7 support. Mentor, coach, and build a high-performing culture focused on continuous improvement and innovation.
• Service Ownership : Take full ownership of the technical and operational health of customer security services, including delivery, incident response, and change management.
• Stakeholder Management : Serve as the senior point of contact for global clients. Translate customer needs into actionable security strategies.
• Security Operations Management : Oversee the execution of standard and complex changes in line with enterprise security standards. Manage escalations and ensure timely resolution.
• Automation & Optimization : Identify and implement process improvements, self-healing solutions, and automation to improve service delivery and reduce incidents.
• Governance & Compliance : Establish and enforce governance frameworks, ensuring quality, compliance, and adherence to legal and regulatory requirements.
• Resource Planning & Budgeting : Plan, track, and optimize team capacity and operational budgets. Drive cost efficiencies through process streamlining and tooling.
• Reporting & Analytics : Leverage data analytics and MI to track service metrics, identify trends, and guide decision-making for service improvements.

Key Skills :

Skills Required

Networking Concepts, UTM, F5, Palo Alto, Checkpoint, Routing Protocols, Cisco, Automation