The Role
Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products - .Passionate about bringing disruptive technology to customers and have novel ideas for successful GMP software implementation? This role will allow you to help our clients to drive new product adoption through successful implementations.This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.Qualified candidates must be legally authorized to be employed in India. Veeva does not provide sponsorship for employment visas for this position.
What You’ll Do
- Lead life sciences customers in the implementation of Vault Quality Suite applications to ensure customer success
- Guide customers on how to enhance their platforms with an innovative approach through cloud-based software applications
- Define strategies and implementation programs for deploying Veeva Vault LIMS across organizations
- Project management including resource planning, leading and motivating a cross-functional team, and project budget tracking and forecasting
- Primary customer liaison managing communication between the project team, customer, external partners and internal stakeholders
- Mentor project team and junior consultants in the Professional Services organization
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
Requirements
8+ years of experience implementing and / or supporting LIMS systemsProven track of delivering subject matter expertise on implementation methodology and driving best practicesDemonstrated expertise in customer leadership and fostering a collaborative team environmentDemonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementationAbility to travel upon business requirementsNice to Have
Understanding of business requirements, scientific data, compliance considerations, and processes for laboratory information management, life sciences compliance, and / or computer systems validationExperience implementing Laboratory Information Management Systems for life sciences as a consultant, business, or IT representativeDirect experience with systems such as LabWare, SQL LIMS, LabVantage, StarLIMS, SampleManager, SmartLab, BIOVIA, Nugenesis, Empower, Laboratory Information Manager System, QMS, ELN, LIMS, and other informatics or similar systemsConsulting experienceSaaS / Cloud experiencePerks & Benefits
Stock bonus %Health & wellness programsLife AssuranceVeeva charitable giving programAdditional annual leave over Christmas break