Designation – Trainer
Location – Airoli, Navi Mumbai
Shift timings - 24 / 7 US shifts
5 days working – Rotational week offs
The Trainer at Foundever will be responsible for delivering both process and communication training sessions on a wide range of topics to a diverse audience. This role requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners.
Responsibilities :
- End to End Training.
- Experience into Process and Communication Training.
- Train the New Hire ,Classroom training.
- Conduct Cultural & Behavioral Training
- Develop and deliver training programs on various subjects
- Assess the training needs of individuals and groups
- Create engaging and interactive training materials
- Monitor and evaluate the effectiveness of training sessions
- Provide feedback and support to trainees
- Throughput, TNI ,TNA ,FPA, Mock calls
Qualifications - Grad / Undergrad.
Required Skills :
Candidates who have experience in Chat LOB are preferredExcellent communication and presentation skillsStrong knowledge of instructional design principlesAbility to work effectively with diverse groups of learnersExperience in delivering online training programsCertification in a relevant training fieldKnowledge of adult learning theoriesProcess ISP Process VoiceInterested candidates can share CV to tejal.mohadikar@foundever.com