We are looking for a motivated and energetic Channel Sales Team Lead with 3+ years of experience in travel or retail sales. The role involves driving sales through Preferred Sales Agents (PSAs), franchise partners, and company-owned stores , while supporting marketing and regional sales initiatives. The ideal candidate will be responsible for guiding a small team / partner network, ensuring revenue growth, and assisting in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales activities.
Key Responsibilities
Channel Sales & Partner Management
- Assist in developing and executing strategies to grow sales through PSAs, franchise partners, and retail stores.
- Manage day-to-day coordination with channel partners and ensure alignment on business goals.
- Train and guide PSAs / franchise staff on products, sales techniques, and customer engagement.
- Track partner performance and support them in achieving sales targets.
Business Development & Revenue Growth
Support the expansion of the PSA and franchise partner network within assigned regions.Drive sales conversions in holiday packages, group tours, and travel solutions.Meet monthly / quarterly revenue targets in collaboration with channel partners.Identify local business opportunities and share market insights with the regional manager.Regional Sales & Marketing Support
Execute local marketing and promotional activities to boost walk-ins and leads.Assist in planning and coordinating MICE activities (corporate groups, conferences, etc.).Work closely with the regional sales manager to support campaigns and activations.Customer Experience & Relationship Management
Ensure partners deliver a seamless customer experience aligned with company standards.Resolve customer queries / escalations from channel partners in a timely manner.Maintain strong relationships with PSAs and franchise owners to ensure long-term engagement.Key Requirements
Experience
3–5 years of experience in sales, preferably in travel, retail, or franchise / channel sales.Exposure to managing travel agents, PSAs, or franchisee models is an advantage.Hands-on experience with holiday packages, MICE, or travel retail sales preferred.Skills & Competencies
Strong sales and negotiation skills with a target-driven approach.Good communication and relationship management abilities.Ability to train, motivate, and support partners / teams for higher productivity.Familiarity with travel products, destinations, and industry practices.Proficiency in MS Office and CRM / sales reporting tools.Additional Requirements
Willingness to travel locally / regionally to manage PSAs and franchise partners.Self-motivated, with the ability to work under minimal supervision.Compensation & Benefits
Competitive salary with sales-linked incentives.Travel allowances and business reimbursements.Fast-track career growth into managerial roles within the organization.