Team Lead- Education Counselling

We are looking for : Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently

looking for a talented individual to join our innovative and passionate team.

Responsibilities and Duties :

• Build and maintain strong, trusting relationships with students and families.
• Address student concerns promptly to ensure a smooth and supportive counseling experience.
• Provide guidance on academic pathways, course selections, and career options.
• Maintain accurate student records and documentation for future reference.
• Update and manage student interactions, progress, and follow-ups in the CRM system.
• Collect feedback and encourage positive referrals from satisfied students.
• Collaborate with internal teams and educational institutions to resolve issues.
• Mentor junior counselors and share best practices for effective counseling.

Requirements

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Location

Gurgaon, onsite