Accent Neutralization : Reduce regional influence on speech for better global comprehension.
Pronunciation & Articulation : Train agents to pronounce words clearly and correctly.
Voice Modulation & Tone : Develop skills to maintain a professional, empathetic, and confident tone.
Listening Skills : Enhance active listening for accurate understanding and response.
Customer Service Language : Teach appropriate phrases, vocabulary, and cultural nuances for international interactions.
Key Deliverables :
Customized voice training modules.
Individual and group coaching sessions.
Pre- and post-training assessments to measure improvement.
Feedback reports and recommendations for continuous development.
Voice Coach • Tirupati, Andhra Pradesh, India