Perform all tasks as needed by the Safety Systems analyst I & II role
Support maintenance of current pharmacovigilance safety system (ARGUS) and other GPS systems
Ability to work flexible hours supporting users in different time zones. May need to work in shifts as needed / assigned.
Collaboration with IT teams, Vendor resources to plan and implement system related changes (Routine changes and Change Requests).
Participate and lead Systems support tasks and projects providing technical expertise on PV database (ARISg / ARGUS)
Good Knowledge of E2B profile logics, customizations
Ability to develop Database queries, customize and automate activities
Participate and lead activities related to data management, periodic and ad-hoc reports as needed
Initiation, review and notification of routine changes to pharmacovigilance safety system.
Review and analysis of user requirements prior to submission and implementation, participate in validation activities as required.
Train other team members on systems configurations, business administration and other database related activities
Monitor / Perform periodic review of administrator data including but not limited to user access, company product dictionary and Safety Data Exchange agreements.
Ensure that changes made to the databases are controlled through the change control process.
Ensure proposed changes to the Pharmacovigilance Safety System are reviewed and validated with GPS functional area prior to processing for implementation
Responsible for creating, verifying and tracking complex change requests, including updates to reporting rules, product lists and code lists.
Drive consistent interpretation of system related conventions, specifications, and definitions when making any configuration changes
Partner in the development of system-related training programs and deliver training as needed
Maintain and manage SharePoint sites used for tracking systems requests (Routine changes and Change Requests)
Take initiative to recognize, prioritize & escalate potential safety / compliance issues
Train and develop other team members in area of Systems support and database configuration
Qualifications :
Excellent technical, analytical and problem solving skills as it pertains to Pharmacovigilance database systems
Strong knowledge of Pharmacovigilance system (e.g. ARISg, ARGUS) with good understanding of the database structure and application architecture
Strong technical system skills (e.g. Word processing, Excel spreadsheets, Powerpoint, Sharepoint, SQL and Databases)
Strong knowledge of pharmacovigilance terminology and understanding of data entry conventions
Excellent oral and written communication skills with attention to detail
Excellent interpersonal skills that encourage teamwork
Ability to work independently under strict deadlines and changing priorities
Ability to multitask and prioritize changing workload for self and others on daily basis
Broad knowledge / understanding of relevant ICH guidelines, as well as FDA and EU Regulations
Problem Solving- Identify priorities and key issues in complex situations, and formulate and execute issue resolution with minimal assistance
Provide guidance to team members in area of routine system maintenance, data management, reports generation and tasks related to special projects / upgrades