Software Quality Assurance Team Leader

This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description and Requirements

Must have 6-10 Years of experience.

Must have core Telecommunication Knowledge of Provisioning.

Must have knowledge of OSS and BSS

Must have knowledge of Root cause analysis ability of Defect(s).

Must have knowledge of SPLUNK in finding logs.

Must have knowledge in API tools and Testing.

Knowledge of JIRA ,OCTANE, CSG, OSM, UIM

Comfortable work in CST shift without any rotation.

Additional Job Description

Strong communication skills, both written and verbal, for interacting with customers and internal teams.

Ability to work effectively under pressure and manage multiple tasks simultaneously.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.]]>