Information Technology Intern 12 weeks (Unpaid)

Technology Intern – Service Desk (Unpaid, 12 Weeks)

Location : Remote

Schedule : Monday–Friday, 9 : 00 AM – 6 : 00 PM EST

About Acutis Diagnostics :

Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY. We take pride in delivering accurate and concise diagnostic results through the dedication and expertise of our team. The people we build today form the foundation of our future success.

Position Overview :

We are seeking a motivated and detail-oriented Technology Intern to join our Service Desk team. This 12-week unpaid internship offers hands-on experience in healthcare technology, IT systems, and support operations — all conducted remotely.

Key Responsibilities :

Assist with integration monitoring and reconciliations

Document updates, issues, and progress in Jira

Support service desk operations and client coordination

Participate in structured weekly training modules and assessments

Perform daily system checks and basic troubleshooting

Qualifications :

Pursuing or recently completed a degree in IT, or related field

Strong written and verbal communication skills

Eagerness to learn and adapt quickly

You should have your own laptop and Reliable internet connection

Ability to work 9 AM – 6 PM EST, Monday–Friday

What You’ll Gain :

Real-world exposure to healthcare IT operations

Mentorship from experienced service desk professionals

Certificate of completion and letter of recommendation upon successful completion