Application Support Analyst

AurolabMadurai, Republic Of India, IN

30+ days ago

Job description

Key Responsibilities :

Provide Support : Offer day-to-day support to clients, troubleshooting issues related

to Microsoft Business Central ERP including modules like Sales, Purchasing,

Warehouse, Manufacturing and Finance and other application maintenance

Issue Resolution : Resolve system errors, data discrepancies, and user inquiries

promptly and effectively. Track and document support issues and resolutions.

System Maintenance : Perform routine system maintenance tasks such as applying

updates, patches, and ensuring smooth system performance.

User Assistance : Assist users with navigating the system, answering questions, and

providing guidance on best practices.

Root Cause Analysis : Investigate and resolve root causes of recurring issues and

suggest improvements.

Collaboration : Work with internal technical teams or third-party vendors to resolve

more complex issues or implement system improvements.

Testing & Debugging : Conduct basic system testing and help identify issues during

updates, upgrades, or integrations.

User Training : Provide on-demand training to users on new features or processes and

ensure clients are using Business Central optimally.

Documentation : Maintain detailed documentation of support cases, solutions, and

configurations.

Qualifications :

Bachelor’s degree in Information Technology, or a related domain

0–1 years of experience in application support, IT support, or sales operations

Solid understanding of Business Central core modules (e.G., Sales, Inventory,

Manufacturing).

Familiarity with system upgrades, patching, and release management.

Strong analytical and problem-solving skills.

Excellent communication and coordination skills.

Ability to work independently and handle multiple support tickets simultaneously.

Key Skills :

Experience in implementing or supporting business process automation.

Familiarity with MS SQL or database management.

Previous experience in a support role within a professional services firm is preferred.

Languages Known :

English & Tamil

Soft Skills :

Strong problem-solving

Excellent communication and interpersonal skills

Capable of handling user queries with understanding and patience

Adaptability to changing systems and business needs

Effective time management and multitasking abilities

Collaboration across cross-functional teams

Create a job alert for this search

Application Support • Madurai, Republic Of India, IN

Related jobs

Promoted

Application Support Engineer (Chat / Email) - Trading Analytics Platform

Smirmatec Private LimitedMadurai, IN

Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show moreLast updated: 1 day ago

Promoted

Integration Developer / Application Support Engineer (MuleSoft & OIC)

Tech USAMadurai, IN

Oracle Integration Cloud (OIC).The ideal candidate will be responsible for designing, developing, and maintaining integrations between cloud and on-premise applications, as well as providing ongoin...Show moreLast updated: 27 days ago

Promoted

Integration Developer / Application Support Engineer

Tech USAMadurai, Republic Of India, IN

Promoted

IT Application Specialist (MoveIT)

SynechronMadurai, IN

MoveIT and Managed File Transfer (MFT).Immediate joiner or can join in 30 Days.We are seeking a highly skilled.Application Configuration Specialist. Managed File Transfer (MFT) solutions, particular...Show moreLast updated: 5 days ago

Promoted

Bilingual L1 Support Lead - 5+ Years of experience

NEXWARE TECHNOLOGIES PRIVATE LIMITEDDindigul, IN

Job Title : Bilingual L1 Support Lead.Japanese Proficiency : JLPT N3 / N2 (Mandatory).We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coo...Show moreLast updated: 2 days ago

Promoted

Ukg Application Support Analyst / Associate Consultant

Wimmer SolutionsDindigul, Republic Of India, IN

UKG APPLICATION SUPPORT ANALYST / ASSOCIATE CONSULTANT.At Wimmer Solutions, we believe care creates community.We are positive, kind, and hungry to learn. We are all about people and community.Since ...Show moreLast updated: 5 days ago

Promoted

Polarion ALM Expert – Process Implementation & Support

Hexad Infosoft INDindigul, Tamil Nadu, India

Job Description : Job Title : Polarion ALM Expert – Process Implementation & Support Location : Remote Experience : 5+ years Role : Freelancing Company : Hexad Infosoft LLP.Role Summary : We are se...Show moreLast updated: 1 day ago

Promoted

US Federal Contracts Support Analyst

Allwyn CorporationMadurai, IN

We are seeking a detail-oriented and motivated.US Federal Contracts Support Analyst.The role will involve working closely with U. Federal Acquisition Regulation (FAR), Defense Federal Acquisition Re...Show moreLast updated: 30+ days ago

Promoted

System Analyst

Perficient IndiaMadurai, IN

Strong System Analyst background.Understands the healthcare industry and data domains (member & enrolment, benefits, provider, clinical etc. Note : preferred analysist with a strong SQL background.Re...Show moreLast updated: 18 days ago

Promoted

Technical Support Engineer

AtlassianMadurai, IN

Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 3 days ago

Promoted

Bilingual L3 support Lead - 5+ Years of experience

NEXWARE TECHNOLOGIES PRIVATE LIMITEDDindigul, IN

Japanese Level : JLPT N3 / N2 (Mandatory).We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams.The candida...Show moreLast updated: 2 days ago

Promoted

Application Support Engineer

Sycamore Informatics Inc.Dindigul, IN

Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills.A...Show moreLast updated: 30+ days ago

Promoted

Digital Analyst

EXLDindigul, IN

Digital Analytics Implementation Specialist.Adobe Experience Platform (AEP).The ideal candidate will be responsible for implementing and managing advanced analytics tracking frameworks, ensuring se...Show moreLast updated: 2 days ago

Promoted

UKG APPLICATION SUPPORT ANALYST / ASSOCIATE CONSULTANT

Wimmer SolutionsDindigul, IN

UKG APPLICATION SUPPORT ANALYST / ASSOCIATE CONSULTANT.At Wimmer Solutions, we believe care creates community.We work smart. we have built a reputation for results-oriented, innovative, business an...Show moreLast updated: 5 days ago

Promoted

Oracle Technical Support – Sales & Distribution

Best Infosystems Ltd.Dindigul, IN

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – Sales & Distribution. Proven experience in Oracle EBS R12 Tech Support, especially ac...Show moreLast updated: 30+ days ago

Promoted

Application Specialist

ReparioDindigul, IN

We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services. Primary duties include providing clien...Show moreLast updated: 5 days ago

Promoted

Oracle Fusion Applications Administrator

Sikich IndiaMadurai, IN

Sikich India is seeking an Oracle Fusion Applications Administrator who will be responsible for ensuring the company has technical support for our Oracle HCM and ERP clouds, associated external app...Show moreLast updated: 5 days ago

Promoted

Support Engineer

AideWiser SolTekDindigul, IN

The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients.Working closely with customers, internal teams, and development engineers, you will ensure...Show moreLast updated: 3 days ago