[12 / 10 / 2025] Docusign Forms Analyst [T500-20501]

About Us :

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchange.

Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific

About the Role :

Position Title : DocuSign Forms Analyst

Corporate Title : Analyst

Reporting to : Vice President

Location : MGS - Bengaluru

Job Profile : Position details :

Role Summary :

• Manage and administer the DocuSign eSignature platform, including user accounts, templates, and workflows.
• Collaborate with internal teams to understand their eSignature requirements and provide tailored solutions.
• Ensure compliance with legal and regulatory requirements related to electronic signatures.
• Monitor and troubleshoot issues related to the eSignature process, providing timely resolutions.
• Stay updated on the latest features and best practices for DocuSign eSignature.
• Participate in an Agile Squad with responsibilities of configuring documents that will be used to gather data and signatures from clients electronically.
• Update JIRA stories with comments and ensure completion of tasks within each 2-week sprint
• Work with stakeholders to translate business needs into Design and create customer facing forms following Bank standards using Microsoft Word and / or Adobe Acrobat
• Configure forms within DocuSign for electronic completion and signature.
• Configure routing and workflow within DocuSign per business needs.
• End to end testing of DocuSign templates to ensure proper workflow and form design.

Skills & Competencies :

Equal Opportunity Employer :

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.