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Customer Support Executive - Freshers

Customer Support Executive - Freshers

TechnodysisBengaluru, Karnataka, India
1 day ago
Job description

Job Title : Customer Support Executive - Freshers (On the job training will be provided)

Work Location : Bangalore – White Field – WFO

Salary - INR 20000 / - to 25000 / - Per month

Mode of Interview : Face to Face in Bangalore

Shift timings : Shift Allowance are provided

  • For Male 24
  • 7 & For Female Employees 7am-7pm Window
  • 6 Days working
  • No Fixed Off

About the Role :

We are hiring enthusiastic and customer-focused professionals for inbound calling process. The role involves handling customer queries, providing accurate information and ensuring a smooth customer experience.

Key responsibilities.

  • Handle inbound calls related to client products and Services
  • Resolve customer queries efficiently while ensuring customer satisfaction
  • Provide product and service information both in Hindi and English
  • Record and update customer interactions accurately in the system
  • Escalate unresolved issues to the concerned department in a timely manner
  • Maintain quality standards and follow process guidelines
  • Required Skills and Qualification

  • Minimum qualification : +2 / Intermediate (Graduate Preferred)
  • Proficiency in Hindi and English is mandatory
  • Excellent verbal communication and listening skills
  • Ability to handle customer interactions with patience and empathy.
  • Basic computer knowledge (MS Office, email, CRM tools)
  • Other details :

  • Candidates must work from Office - Bangalore
  • Rotational shifts may apply based on Business requirements.
  • Selection process : Only Face to Face interview

  • HR Round followed by Versant
  • OPS Round
  • Client round
  • Create a job alert for this search

    Customer Support Executive • Bengaluru, Karnataka, India

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