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Salesforce Implementation Specialist

DeloitteBengaluru, Republic Of India, IN

21 days ago

Job description

Deloitte Digital is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities.

Work you’ll do

As a Consultant in our Consulting team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll :

Takes responsibility for own work or workstream meeting engagement / project objectives and Deloitte quality standards
Develop solution using Salesforce configure and customization features.
Proactively identifies workstream risks and issues;

resolves them or escalates to engagement / account leadership

Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function

Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and / or by attending sector conferences

Applies awareness of global trends to address client needs and enhance recommendations

Understands the impact of emerging technologies on relevant functions and processes

Qualifications

Prior experience in Salesforce mandatorily.

Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology

Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.

Knowledge on Heroku and e-commerce will be a plus.

Ability to understand requirements and prepare effort estimates and overall system design.

Should have managed clients and lead a multi member team on the last few projects.

Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.

Aware of implementation best practices on Force.Com platform and Salesforce.

Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.

Handling a team and also responsible for client deliverables.

Eligibility criteria and requirements :

Extensive experience in solution design, client management, client demo, conducting design & development workshops

3 to 7 years of relevant experience in management or consulting oriented environment.

At least 3-4 end to end SFDC implementation experience in India or globally

Graduate degree (Science or Engineering) from premier institutes

Willingness to travel for short and long term durations

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Implementation Specialist • Bengaluru, Republic Of India, IN

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