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Retail Operations Leader

Retail Operations Leader

Gokyo Outdoor Clothing & GearRepublic Of India, IN
4 hours ago
Job description

Role : Retail Store Manager — Gokyo Outdoor Clothing & Gear

Location : Thane West (candidates from Central Mumbai preferred)

  • Experience : 5–10 years in apparel retail;

outdoors, athleisure, or sportswear preferred

About Gokyo

Gokyo is India’s Own Outdoor Clothing Brand, born from Himalayan experience and built for real travel. Co-founded by Everester and retail leader Venkatesh Maheshwari, we design versatile apparel and gear for treks, city breaks, safaris, and photography tours. Explore Instagram : @gokyo.In

Role summary

Own end-to-end store operations and deliver sustained sales growth. Lead, coach, and scale a high-performance team while upholding Gokyo’s customer experience, visual standards, and operational discipline.

Key responsibilities

  • Achieve monthly revenue, conversion, ATV, and UPT targets
  • Workforce planning, hiring, onboarding, and weekly coaching;
  • build a strong bench

  • Daily SOPs : opening / closing, cash, billing, stock receiving, RTV, shrink control
  • Inventory health : cycle counts, replenishment, size-curve integrity, ageing control
  • Visual merchandising execution and weekly refreshes aligned to brand guidelines
  • Local marketing : community outreach, trek clubs, partnerships, and micro-events
  • Reporting : daily MIS, sell-through, bestsellers / slow movers, and action plans
  • Coordination with HO for supply, VM, marketing, HR, and finance
  • Qualifications

  • 5–10 years’ apparel retail experience with at least 2 years leading a store team
  • Track record of meeting sales targets and improving KPIs in outdoor / athleisure / sportswear
  • Strong people leadership, rota planning, and performance management
  • Proficient with POS, Excel / MIS, inventory systems, and basic retail math
  • Customer-first mindset;
  • calm under pressure;
  • hands-on problem solving

  • Flexibility for weekends / holidays, physical store work, and periodic travel for training
  • Nice to have

  • Local market knowledge of Thane / Central Mumbai and nearby catchments
  • Passion for outdoors, trekking, travel communities, or endurance sports
  • Experience launching new stores or turning around underperforming ones
  • Compensation

    Competitive, aligned to experience and outcomes.

    How to apply

    Email your CV to venki@gokyo.in with the subject “Retail Store Manager — Thane West” and mention your current CTC in the email. Shortlisted candidates will be contacted for the next steps.

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    Operation • Republic Of India, IN

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