Program Manager / Delivery Manager

Job Summary :

We are seeking an experienced Program / Delivery Manager with a strong background in delivering complex technology and business initiatives across BFSI, Healthcare & Life Sciences, or Consumer Goods (FMCG) verticals. This role requires someone who can manage cross-functional programs, drive execution excellence, and ensure on-time delivery aligned to business goals.

You will work closely with internal teams, clients, and stakeholders to manage end-to-end delivery, maintain governance, and oversee a portfolio of projects within a verticalized structure.

Key Responsibilities :

• Lead end-to-end program and project delivery within a specific industry vertical (BFSI, HCLS, or FMCG).
• Manage multi-disciplinary project teams, including business analysts, developers, QA, and operations.
• Ensure delivery of programs within defined scope, schedule, budget, and quality parameters.
• Define program objectives, success metrics, and delivery roadmaps.
• Collaborate with client stakeholders to gather requirements, provide updates, and manage expectations.
• Identify risks and develop mitigation strategies to ensure delivery continuity.
• Implement governance and reporting mechanisms to track progress and KPIs.
• Ensure adherence to Agile / Waterfall methodologies and delivery frameworks.
• Manage vendor / partner engagements and ensure alignment with delivery goals.
• Contribute to pre-sales activities including proposal support and resource estimation as needed.

Required Skills and Qualifications :

Preferred Qualifications :

FMCG).

(ref : hirist.tech)