L&D Performance Coach

Hiring for City Trainer for leading Footwear Brand CTC : 10 LPA Location : Ahmedabad Roles and Responsibilities Has minimum 5+ yrs Learning and Development experience with Retail Knowledge about Soft Skill Training, Behavioural Training, Product Training knowledge of retail, service skills would be a definite advantage. Basic computer skills (e.G., PowerPoint, Word, Excel) Good communication skills, passion for beauty Roles will require consistent travel. Job description : Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners / trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis – conversions, Average order value, UPT – draw training interventions accordingly. Evaluate staff, provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports : Maintain training records and reports to track staff trainings Update daily / weekly / monthly reports Training Content creation : Assist in creation of training content on category, product, service Collaborate with brand trainers to access content Knowledge of trends & feedback : Stay updated on industry trends and beauty products Providing constant feedbacks to brand & operations teams on product performance, assortment, trends etc