ServiceNow Solutions Engineer

Role : ServiceNow Developer

Experience : 6-8yrs

Location : Pan India

Job Description

• Good knowledge on different Service Now modules like Incident, Problem, Change, Asset Management, Service Management, CMDB, Service Portal, Workspaces etc
• Ability to both configure and demonstrate solutions in the ServiceNow platform
• Experience in ServiceNow Mobile App development and configurations.
• Virtual Agent, NLU, AI Search, Performance Analytics in depth knowledge.
• Hands on in Workspaces customization – Service Operation Workspace, Asset Workspace
• Implementation experience in writing test cases in Automated Tested Framework
• Understanding of client side and server-side scripting - business rules, script actions, script includes, UI pages, UI macro, etc.
• Flow Designer configuration, report development, integration components
• Should have good understanding of Data Sources, Import sets and Transform maps.
• Understand the Service Level Agreement for support environment.
• Good to have external tools integration done with ServiceNow using web services (SOAP, REST) and e-bonding
• Good Knowledge of ITIL Framework along with processes.
• Ability to suggest new approaches for the implementation of new module.
• In depth knowledge of servicenow to find Product level bugs post upgrade.
• Ability to implement end to end module using service now components
• Should have workspaces customisation experience