Associate - Dispute Resolution

Wellversed is seeking a junior to mid-senior level D2C (Website) Operations & Analytics Executive with 3 months to 3 years of experience to manage Shopify listings, streamline backend operations, analyze performance data, and enhance overall customer experience. Responsiblities : Manage Shopify listings, including product uploads, catalog updates, pricing changes, and content optimization. Analyze D2C (Website) data and identify trends, patterns, and opportunities to drive business growth and improve operational efficiency. Oversee Shopify backend operations to ensure smooth functioning of order flow, inventory sync, and other operational processes. Provide insights and recommendations based on market research, competitive analysis, and consumer behaviour to optimize our strategies. Conduct an in-depth analysis of existing business processes and systems. Monitor key performance indicators (KPIs) and create reports to track performance on various D2C (Website) channels, highlighting areas for improvement. Track and improve key customer experience touchpoints across the D2C (Website) — including navigation, checkout flow, product information quality, and post-purchase experience. Skills Required : Minimum 3 months of relevant experience. Strong analytical and problem-solving skills. Good knowledge of MS Excel / Google Sheets. Timeline-oriented, with decision-making and problem-solving abilities. Experience / Understanding of Shopify listing and backend management processes. Strong intent to build a long-term career in E-commerce / D2C operations and analytics. About Wellversed Wellversed owns and operates a portfolio of nutrition brands to empower people to attain their most optimal state of wellness. Our brands like Wellcore, YouWeFit, Zero Sugar, Dynamite and Okami - enable people to unlock their performance potential and live healthier lives. The brands are made available to our customers through an omni-channel approach including our own eCommerce portal (). Location : Gurgaon, Haryana