Travel Operations Management :
- Oversee day to day travel operations
- Ensure compliance with company travel policies and industry regulations.
- Assist travelers with itinerary adjustments, visa requirements, and travel disruptions.
Data Analysis & Reporting :
Strong proficiency in Excel (advanced functions, pivot tables, data modelling) and Power BI (or other visualization tools) to track and report travel program performance.Ability to clean, transform, and analyze complex travel and expense data to generate insights.Familiarity with automated reporting tools and ability to develop dashboards for ongoing performance tracking.Ability to analyze T&E spend, travel trends, policy compliance, traveller behavior, and supplier performance to generate reports and provide actionable insights.Experience in defining and tracking KPIs for travel program performance, cost savings, and supplier SLAs.Vendor & Stakeholder Coordination :
Work with travel agencies, and the category manager to negotiate competitive rates.Maintain relationships to ensure optimal service and pricing.Collaborate with internal teams to align travel processes with business needs.Process Improvement & Compliance :
Evaluate current travel processes and implement improvements for better efficiency.Ensure adherence to corporate travel policies and provide recommendations for updates.Develop training materials and resources for employees on travel best practices.Qualifications and skills
Bachelor s degree in business, Travel Management, Finance, or a related field.5+ years of experience in travel operations, travel analysis, or corporate travel management.Strong analytical skills with proficiency in Excel, Google Sheets, or data visualization tools.Experience with travel booking platforms (e.g., GDS, Concur, Amadeus) is a plus.Excellent communication and problem-solving skills.Ability to work in a fast-paced environment and manage multiple priorities.Attention to detail and a data-driven mindset.Skills Required
Operations Manager, Data Analysis, Process Improvement, Data Visualization, Reporting Tools, Amadeus