Salesforce Business Analyst
Zensar Technologiespune, maharashtra, in19 days ago
Job descriptionCreate detailed user stories with well-defined acceptance criteria, ready for the development team. Design and document solution proposals, including configuration (clicks) vs. code (custom development) options, weighing the pros and cons of each. Work closely with Salesforce Architects and Developers to ensure solutions are technically sound and aligned with the platform best practices. Maintain and manage the product backlog for your assigned business units. Develop and execute test plans, including User Acceptance Testing (UAT), to ensure solutions meet the defined requirements. Facilitate UAT sessions with business users and gather feedback for iterations. Create and deliver training materials and conduct training sessions for end-users on new features and functionalities. Provide post-launch support and act as a tier-2 point of contact for troubleshooting functional issues. Act as the primary point of contact for business stakeholders regarding Salesforce capabilities and projects. Communicate project status, updates, and potential risks effectively to both technical and non-technical audiences. Manage stakeholder expectations and foster strong, collaborative relationships. Certifications : Must Have : Salesforce Administrator Certification. Experience : 5+ years of experience as a Business Analyst, with at least 2 years focused on the Salesforce platform. Proven experience gathering requirements and designing solutions for at least two major Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). Hands-on experience with Salesforce configuration (e.g., Flows, Process Builder, Object & Field setup, Permission Sets, Reports & Dashboards). Strong skills in creating user stories, process flow diagrams, and functional design documents. Skills : Exceptional written and verbal communication skills. Strong analytical and problem-solving skills with a keen attention to detail. Ability to facilitate meetings and lead requirement-gathering sessions. Certifications : Salesforce Advanced Administrator Certification. Salesforce Business Analyst Certification. Any Salesforce Consultant (e.g., Sales, Service) or Platform App Builder certification. Experience : Experience working in an Agile / Scrum environment. Familiarity with project management and Agile tools like Jira. Basic understanding of Salesforce data model and security concepts. Experience with data migration and data quality principles.
Skill-Salesforce Business Analyst
Exp-5-10 Years
As a Salesforce Business Analyst, you will be the vital link between our business stakeholders and the Salesforce development team. You will be responsible for discovering, analyzing, and documenting business requirements, and then designing and guiding the implementation of solutions on the Salesforce platform. Your ability to understand both business processes and Salesforce capabilities will be key to our success.
Key Responsibilities :
Requirements Elicitation & Analysis (40%)
- Conduct workshops and interviews with business stakeholders (from end-users to executives) to gather and prioritize business requirements.
- Analyze and document complex business processes, identifying gaps and opportunities for improvement using Salesforce.
- Translate business needs into clear, concise, and actionable user stories, process flows, and functional requirements.
Solution Design & Documentation (30%)
Testing, Training & Support (20%)
Stakeholder Management & Communication (10%)
Required Qualifications & Experience
Preferred Qualifications :
Create a job alert for this search
Salesforce Analyst • pune, maharashtra, in
Related jobs
The Senior Salesforce Commerce Cloud Developer will play a crucial role in designing, developing, and maintaining robust e-commerce solutions using Salesforce Commerce Cloud (SFCC).The role involve...Show moreLast updated: 30+ days ago
- Promoted
Salesforce Lead
Persistent SystemsPune, Maharashtra, India We are seeking for the Saleforce Lead with hands-on experience in salesforce apex, salesforce LWC, etc.Job Location : All Persistent Locations.
Job Type : Full Time Employment.Sales Cloud : Deep unders...Show moreLast updated: 9 days ago
- Promoted
Salesforce Developer
DX FutureTechPune, IN The ideal candidate will have expertise in Salesforce development, particularly with.Lightning Web Components (LWC).This role involves designing and implementing customized solutions that enhance b...Show moreLast updated: 30+ days ago
- Promoted
Salesforce Release Manager
IntraEdgePune, Maharashtra, India We are seeking a skilled and detail-oriented Salesforce Release Manager to oversee and coordinate the end-to-end release management process for our Salesforce platform.
This role is pivotal in ensur...Show moreLast updated: 30+ days ago
- Promoted
Senior Salesforce Commerce Cloud Developer (Remote)
CHARLES & KEITH GROUPPune, INRemote
- Promoted
- New!
Salesforce Developer with Government Cloud- Contract
Gravity Infosolutions, Inc.Pune, IN Salesforce Developer- Contract.We are looking for an experienced.The ideal candidate should be skilled in designing, developing, and deploying secure and scalable Salesforce solutions tailored for ...Show moreLast updated: 21 hours ago
- Promoted
Senior Salesforce Developer
Mathews International LLCPune, IN Solution Architecture and Design : .Define and design the overall Salesforce architecture, ensuring it aligns with business needs and technical best practices.
Develop scalable, secure, and high-perfo...Show moreLast updated: 18 days ago
- Promoted
Business Analyst
Persistent SystemsPune, Maharashtra, India About Position : We are looking for SF Business Analyst with experience in Service Cloud / Health Cloud / Healthcare domain.
Role : Business Analyst - Location : All Persistent Locations - Experience : 1...Show moreLast updated: 30+ days ago
- Promoted
Salesforce commerce cloud
Hexaware TechnologiesPune, Maharashtra, India Total Years of Experience 5 years.Ability to understand, read and write clear Vanilla Javascript code.Familiar with CSS BEM naming methodology.
Familiar with dept_base SFCC cartridge is very importa...Show moreLast updated: 8 days ago
- Promoted
Salesforce Business Analyst
Rapsys TechnologiesPune, India Description : We're Hiring : Salesforce Business Analyst Q2C.We are seeking a detail-oriented and analytical Business Analyst to join our team, specializing in bus...Show moreLast updated: 7 days ago
- Promoted
Salesforce Business Analyst
Zensar TechnologiesPune, Maharashtra, India Skill-Salesforce Business Analyst.As a Salesforce Business Analyst, you will be the vital link between our business stakeholders and the Salesforce development team.
You will be responsible for disc...Show moreLast updated: 19 days ago
- Promoted
Salesforce Data Analyst
Zensar TechnologiesPune, Maharashtra, India The Salesforce Data Analyst is a bridge between raw data and business insight.This role is responsible for ensuring data integrity, transforming data into actionable reports and dashboards, and emp...Show moreLast updated: 9 days ago
- Promoted
- New!
Salesforce CPQ Developer
InfoBeansPune / Pimpri-Chinchwad Area, India Position name # 1 : Salesforce CPQ Developer.Location : Pune (Hybrid / Remote).Demonstrate expertise in Salesforce platform architecture, data model, integration.
Experience in Salesforce CPQ, Apex cla...Show moreLast updated: 21 hours ago
- Promoted
Salesforce Data Cloud Developer
KPMG Indiapune, maharashtra, in Location - Pune, Bangalore, Mumbai, Gurgaon.Proficiency in Salesforce Data Cloud features and architecture.Strong understanding of data modelling, data transformation, and ETL processes.Experience ...Show moreLast updated: 17 days ago
- Promoted
Salesforce Loyalty Cloud Developer
Turnberry SolutionsPune, IN Serve as a hands-on developer focused on.Translate Product Owner requirements into technical solutions and deliverables, with a focus on execution.
Design, configure, and customize Salesforce Loyalt...Show moreLast updated: 18 days ago
- Promoted
Senior Salesforce Developer
EVERSANAPune / Pimpri-Chinchwad Area, India At EVERSANA, we are proud to be certified as a Great Place to Work across the globe.We’re fueled by our vision to create a healthier world.
How? Our global team of more than 7,000 employees is commi...Show moreLast updated: 18 days ago
- Promoted
Salesforce Developer
Zensar Technologiespune, maharashtra, in Migration Analysis & Planning (20%).Conduct technical discovery and analysis and other tools to assess the current state of our Classic org.
Identify and document all customizations (Visualforce, Ja...Show moreLast updated: 17 days ago
- Promoted
Salesforce DevOps
Persistent SystemsPune, Maharashtra, India We are seeking for salesforce DevOps with hands on experience of GitHub, Gitlab & CI / CD.Location : All Persistent Locations.
Job Type : Full Time Employment.Responsible to Implement the CI / CD Automati...Show moreLast updated: 8 days ago
- Promoted
- New!
Salesforce Architect
Persistent Systemspune, maharashtra, in We are looking for a highly skilled Salesforce Architect to lead the design and implementation of scalable Salesforce solutions across Service Cloud and Field Service Cloud.This role demands strong...Show moreLast updated: 16 hours ago
- Promoted
- New!
Salesforce Business Analyst
ZendeskPune, Maharashtra, India Note • • • : This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.
We are looking for a dynamic Business Systems Analyst who thrives in a coll...Show moreLast updated: 10 hours ago
- Promoted
Salesforce Developer
DigilePune, IN Design, develop, test, and deploy.Apex, LWC, Visualforce, and Flows.Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
Salesforce and external systems.Workflows, Process Builders, and Valid...Show moreLast updated: 30+ days ago