AS400 Admin / Support-Onsite / Gurugram (Compensation Range 1,00,000 to 1,25,000 / Month)

The role will involve providing 24x7 support as part of a team rota and some weekend working.

Key Responsibilities

• Keeping the system up and running and identifying root cause of the incidents.
• Day 2 Day support operations as handling MSGW’s, Analysing Jobs, Monitoring the batches,
• Handling On calls, running scripts for business users to create reports, resolving incidents and service requests and performing data change requests
• Maintaining highest service levels for business and operations.
• Arresting reoccurring issues with a focus on permanent resolution.
• Understand business requirements through direct interaction with business / operations / technology.
• Development and maintenance of backend application.
• Works under minimal supervision to meet goals set by management.
• Meeting the SLA’s and avoid incidents.
• Any other tasks assigned by your line manager.

Experience and Qualifications Required