Domestic BPO Outbound Sales Process Trainer

We are seeking an experienced and motivated BPO Sales Trainer to lead, design, and deliver impactful sales training programs for our team. This role is critical in shaping the performance and effectiveness of our sales professionals across all levels.

Key Responsibilities :

• Develop Training Programs : Design and structure engaging sales training materials, modules, role-plays, manuals, and digital resources, aligned with business goals.
• Deliver Effective Training : Conduct onboarding, new hire, refresher, soft skills, and sales process training sessions. Facilitate interactive workshops and one-on-one coaching sessions.
• Performance Analysis : Monitor sales team performance post-training, analyze gaps using data-driven insights, and recommend tailored improvement plans.
• Skill Enhancement & Coaching : Focus on strengthening communication, product knowledge, lead conversion skills, and objection handling techniques.
• On-Floor Support : Work closely with the team on the floor, offering real-time coaching and feedback.
• Ensure Process Adherence : Train employees to follow the company's structured sales processes, scripts, and compliance standards.
• Training Evaluation : Continuously assess the effectiveness of training initiatives and update content to ensure relevance and impact.
• Knowledge Base Management : Create and maintain up-to-date training documentation, FAQs, and job aids for consistent knowledge delivery.

Qualifications & Experience :

Skills Required :

Why Join Us

Shape the future of our sales force. As a BPO Sales Trainer at TQV, you'll empower individuals to exceed targets, grow professionally, and represent the brand with confidence. This is your chance to build a training culture that drives performance and business success.

Skills Required

Communication Skills, Adaptability, Analytical Thinking