Consultant (22 / 10 / 2025)

Responsibilities

• Conduct a comprehensive review of existing fraud operations processes.
• Identify gaps, inefficiencies, and potential improvement areas.
• Develop detailed recommendations for streamlining processes.
• Create a high-level plan for process improvement.
• Develop metrics and KPI tracking mechanisms.
• Assess current training programs and identify knowledge gaps.
• Design and develop a comprehensive training curriculum.
• Conduct a skills gap analysis for the current team.
• Develop talent development strategies.
• Design performance evaluation criteria specific to fraud analytics and operations.

Qualification & Experience :