Pizza Operations Manager

Important Note - This role requires regular travel within the city of Bangalore

As Gastronomix, we are building a portfolio of street food brands aimed at providing delicious, affordable and hygienic food to our customers.

We are looking for an Operations Manager who can own the operations and day-to-day monitoring of all our Boom Pizza outlets. You will report to the Head of Operations and work independently for this role. If you are looking for an exciting opportunity that will provide you with superfast growth, look no further!

Responsibilities

Manage a team of outlet operators to ensure the smooth operation of the outlets assigned to them

Build, track and review outlets’ key performance indicators

Maintain and work on improving SOPs for logistics and outlet operations

Responsible for customer satisfaction indicators for assigned outlets - Google reviews, Delivery platform reviews etc.

Work closely with the marketing team to promote the outlets for improving sales

Set up and monitor the process for outlet audits

Maintain accurate tracking of costs and operational efficiency for assigned outlets

Work with a target-led approach to create definitive and measurable growth

Responsible for hiring and training of outlet operators

Qualifications

3-6 years of work experience in F&B store operations – preferably in the QSR space

Graduation / Post Graduation (Degree in Hospitality / Hotel Management is an added advantage)

Earlier experience working with a Pizzeria would be an added benefit

Proficiency in computer usage – Excel, PPT & MS Word

Excellent English communication skills

Fluency in Kannada is preferred

Team management experience of 1-2 years preferred

Must be a numbers person

Must be ok with extensive travel within the city