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Senior Manager - Business Analysis

Senior Manager - Business Analysis

IN014 Mercer Consulting India Private Limitedmumbai, India
1 day ago
Job description

Description : INTERNAL JOB POSTING

Marsh is seeking candidates to join its operations organization for the following position based in the Mumbai, INDIA office

Designation : Senior Manager – Business Analysis

Location : Mumbai

No of Openings : 6

Last date to apply : 26th Oct 2025

What can you expect?

  • Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions
  • Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution
  • Researching and monitoring the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies)
  • Driving optimization of operating models across Marsh, align them to best practices and realize benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
  • Supporting and designing global solutions for business problems
  • Identifying areas of improvement within the business processes, systems and user experience
  • Managing global stakeholders and project teams in a robust manner & drive proposed change
  • Building capabilities in business solution architecture and to enhance own & and team’s expertise

What is in it for you?

  • Holidays (As Per the location)
  • Shared Transport (Provided the address falls in service zone)

    • We will count on you to :

  • Serve as the source of knowledge concerning business processes, best practices and documentation standards
  • Lead workshops to identify problems, understand impact and help design global solutions
  • Build and articulate frameworks and methodologies that can also be self-administered by local teams
  • Partner with local teams to understand nuances, drive change management and enable adoption of global solutions
  • Drive standardization of processes, operating model and user experience across business solutions
  • Take accountability for designing solutions, establishing the business case and obtaining buy-in
  • Build strong working relationships and support design of the business function
  • Help communicate best practices and changes to stakeholders at middle management level

    • What you need to have :

  • 5 – 8 years of experience as a Business Analyst or Process Consultant
  • Experience as team member in process blueprinting, digital transformation in a global setup
  • Experience in design / implementation of automation solutions
  • Familiarity with Agile, Six Sigma and Lean principles preferred
  • Insurance or Financial Industry experience preferred
  • Experience in business process modelling preferred
  • Excellent problem-solving and analytical skills
  • Fluent in English orally and in writing
  • Experience working with global stakeholders and cultures
  • MBA from a premier business school

    • Eligibility :

  • Minimum 12 months experience as Manager / Senior Manager
  • Should have at least “On-Track” or equivalent rating in last appraisal
  • Should not be under any Performance Counselling Plan or had any official Disciplinary action within the last 3 months
  • Should not have applied for any other IJP within MMC within the last 3 months

    • Why join our team :

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

    • Disclaimer

  • Please note that the relocation assistance shall not be provided for the said position
  • Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone
  • Mention your employee id and official email address in the resume

    • What makes you stand out?

  • Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
  • Insurance domain knowledge
  • Ability to communicate with all levels in the firm and outside of the firm
  • Demonstrated ability to facilitate large groups across multiple disciplines
  • An inquisitive mind that is not afraid to question current ways of thinking
  • Coming up with creative solutions to business problems
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    Senior Manager • mumbai, India