Network Operations Engineer

Role : NOC Engineer

Experience : 2+years

Location : Hyderabad (WFO)

Primary Skill Set :

• Analyze the Alerts and Escalate the event
• Monitors dashboards round-the-clock which acts as an eye to the whole Vesuvius Infrastructure, NOC Engineers should be able to detect any impending hardware failures, voice and Data network failures and to help identify the root cause of any existing or impending events
• NOC engineer will escalate critical events to Operation Group
• Monitoring the Infrastructure real time
• Continuously review all the infrastructure globally.
• Monitors any changes in the infrastructure, or any issue that may impact the IT environment
• Documentation and reporting
• Prepare Weekly and Monthly Alert Report
• Monitor the change events (includes planned changes / preventive maintenance / client maintenance)
• Disable the alerts and alarms at the start of the change event for impacted devices
• During the change event closely monitor the rest of the infrastructure to detect any impact
• Enable the alerts and alarms after the completion of change event
• Incident Handling
• Ready to support during the outages and provide regular updates until the event it closed.

Secondary Skill Set :

Roles and Responsibilities :

Interested candidates please share your CV to varalakshmi.g@valuelabs.com with below details :