Cm Build And Release @ Bangalore
ANKIOMBengaluru, Republic Of India, IN17 days ago
Job descriptionYou will be part of a content and curriculum design team that ensures the success and quality of new and existing courseware (Instructor-Led Training, On Demand content and Simulators).- Create a diverse range of learning materials, from written and video learning to interactive modules and job aids, tailored for self-service, live, and virtual instructor-led training.- Actively participate in pre-release planning to investigate and discuss the latest release changes for multiple product portfolios.- Write clear and concise chapter narratives and develop real-world and use case-based examples, guided lab exercises- Create different types of assessments to measure the skills, knowledge, and abilities of learners.- Assessments include checks of knowledge, tests, credentialling, performance assessments, and exams that can withstand legal review and approval.- Develop training content that is interactive and engaging for Generative AI, and Agentic AI.- You’re comfortable driving learning outcomes for generative AI. You have a keen interest in AI tooling and solutions and are expanding your content knowledge and solutions with approved AI tools and resources. Act as a collaborative, valuable team player who interacts with course owners, instructors, cross-functional work teams, key stakeholders, and subject matter experts to develop course specifications and gather course content.- Demonstrate project management skills across multiple courses by assisting course owners with completion of assigned release tasks and mentoring junior team members (Example tasks could include - scheduling meetings, updating project plans, metadata, and tagging content, submitting website updates, creating reports, and updating product records).- Continuously assess our learning materials to identify areas for improvement and develop innovative solutions to fill those gaps.- Classify and collect course survey data to distribute to course owners or simulator teams.- Assist with content testing and quality assurance to ensure accuracy and proper functionality within University.- Assist with lab instances support by setting up data packages of ServiceNow for each release.
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Build And Release • Bengaluru, Republic Of India, IN
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