Account / Customer Development Manager (FMCG)

#Hiring Alert!!!! Account / Customer Development Manager (FMCG)

Location :  Hyderabad, India (Working with UK timings)

Salary :  ₹6 – ₹10 LPA

Experience :  6–10 years in Account Management or Key Accounts Sales

Preferred Background :  FMCG / Food / Retail / Supply Chain

Qualification :  MBA (preferred)

About ON THE ROCKS

OTR Direct  is a leading  UK-based logistics and distribution company , connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a  seasoned Account / Customer Development Manager  to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction.

Purpose of the Role

The  Account / Customer Development Manager  will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries.

Key Responsibilities

• Own & Grow Key Accounts :  Manage strategic UK accounts from onboarding to delivery and aftersales.
• Drive Commercial Excellence :  Negotiate and implement commercial agreements that deliver profitability and sustainable growth.
• Expand Product Portfolio :  Identify opportunities to introduce new SKUs and categories within existing customer bases.
• Lead NPDs :  Coordinate New Product Development and range expansion from concept to launch.
• Build Client Relationships :  Foster trust-based partnerships through proactive communication and reliable execution.
• Operational Leadership :  Oversee order flow, logistics coordination, delivery schedules, and payment cycles.
• Business Insights :  Track sales data, forecast trends, and prepare performance reports for leadership.

Who You Are

Why Join Us

How to Apply

Apply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role.

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