Job Description
About Us :
As a Fortune 50 company with more than 400 000 team members worldwide Target is an iconic brand and one of Americas leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here we believe your unique perspective is important and youll build relationships by being authentic and respectful.
Tech Overview :
Every time a guest enters a Target store or browses they experience the impact of Targets investments in technology and innovation. Were the technologists behind one of the most loved retail brands delivering joy to millions of our guests team members and communities.
Join our global in-house technology team of more than 4000 of engineers data scientists architects coaches and product managers striving to make Target the most convenient safe and joyful place to shop. We use agile practices and leverage open-source software to adapt and build best-in-class technology for our team members and guestsand we do so with a focus on experimentation and continuous learning.
Pyramid & Product Overview :
We create enterprise-scale technology solutions that unlock value for Targets team members guests and suppliers . Millions of guests reach out to the Service Centers for assistance every year and our engineers power :
Guest Service & CRM (Salesforce Service Cloud)
Self-Service & Voice Assistants (Genesys Cloud CX Voicebots IVR)
Agent Assist & Gen AI capabilities that lower handle time and raise satisfaction
Telephony & Contact Routing (Verizon Voice Google Voice / AI)
These products sit inside the GUEST Portfolio
Role Summary :
As a Lead Engineer (L6) you will own the technical strategy architecture and delivery for multiple teams building fullstack AIenabled contactcenter products. You will guide architectural evolution champion security and reliability and scale GenerativeAI adoption across the Responsibilities
Define and communicate architectural vision for fullstack and eventdriven systems aligning to enterprise guardrails.
Drive highstakes design decisions (build vs. buy domain boundaries data models) across products and teams.
Lead mentor and grow engineers (L4L5) through coaching design reviews and career guidance.
Establish and monitor SLIs / SLOs ; partner with SRE to improve availability latency and cost efficiency.
Champion securebydesign practices ; conduct threat modeling oversee penetration tests and drive remediation at scale.
Integrate GenerativeAI capabilities (LLMs RAG agents) into platform architecture balancing innovation with risk.
Influence portfolio roadmaps by articulating technical tradeoffs and business impact to senior leadership.
Cultivate engineering culture focused on psychological safety learning and continuous improvement.
Required Qualifications :
10years of software engineering experience with at least 3years in a technical leadership / architect role.
Demonstrated mastery of fullstack development (React / TypeScript; Kotlin / Micronaut Java / Spring Python) and distributed system design.
Proven track record operating missioncritical highscale platforms (99.9% availability).
Deep expertise in cloud architecture ( GCP preferred ) CI / CD automation observability and cost optimization.
Extensive knowledge of application & infrastructure security compliance (PCIDSS GLBA SOX) and incident management.
Experience architecting and shipping AIpowered capabilities (OpenAI VertexAI HuggingFace vector DBs) to production.
Exceptional communication and influence skills; ability to translate complex concepts for diverse stakeholders.
Preferred Skills :
Expertise with GenesysCloudCX SalesforceServiceCloud VerizonVoice or other largescale telephony / IVR ecosystems.
Experience leading enterprisewide modernization or platform migration initiatives.
Contributions to opensource or industry standards; conference speaking
Know More About Us Here :
Life at Target-
Key Skills
Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture
Employment Type : Full-Time
Experience : years
Vacancy : 1
Lead Stack Engineer • Bengaluru, Karnataka, India