Solutions Engineer, APAC

We're working with a Berlin-based scale-up in the AI-automation sector (operating globally). The team is growing and we're looking for a Solutions Engineer APAC based in Mumbai, India.

You will own enterprise implementations end‑to‑end : map workflows, build / integrate APIs, test, launch, and iterate with customers. While we're looking for someone who'll handle the implementation the most, some pre-sales experience is also great, as you'd also be involved in some POCs and Discovery Calls.

What you’ll do

Map & design workflows : Partner with customer IT / Product / AI teams to translate goals into automation flows and technical specs.

Implement & integrate : Implement the client systems (e.g., TMS / CRM / custom APIs), handle auth, data models, and error paths; create environments / configs; write test plans.

Test & iterate : Validate data flows, measure results, and evolve configs based on feedback and performance.

Own go‑live & support : Serve as primary technical point of contact post‑sale; triage issues; drive upgrades and optimizations.

Partner internally : Feed product gaps and edge cases to Engineering / Product; contribute patterns, docs, and playbooks.

What makes you a fit

Experience : Ideal seniority of ~6-10 years in B2B SaaS integrations or technical implementation / solutions engineering; enterprise accounts experience required (SMB + enterprise mix is great).

You are a Solutions Engineer or Solutions Architect. It would be a plus if you're a former Developer or comes from a more technical background.

API chops : Comfortable with REST / JSON, webhooks, OAuth / keys, pagination, rate limits, retries, and robust error handling. Can debug with tools like Postman / Insomnia; can read / write simple scripts when needed (TypeScript / Python a plus).

Automation mindset : Familiar with workflow tools (Zapier / Make / Temporal / queues) and designing reliable, observable pipelines.

Project leadership : You run multi‑stakeholder projects to timelines - scope, plan, communicate risks, and deliver.

Communication : Clear, structured communicator with customers and internal teams; excellent English.

Location / timezone : Based in India with willingness to overlap a few hours with CET / EST when needed. It's a remote team.

Customer obsession, ownership, and excellence. You take responsibility from first scoping through successful adoption.

It's a start-up : expect a fast-paced, no-bureaucracy, and a result-driven place. You'll have impact.

You have excellent communication skills in English.

Recruiting process :

If you are a fit : we'll be in touch ASAP and schedule an intro screening

Case study

If the case study is approved, you'll meet with your direct report for 1 1-hour deep dive

Meet the rest of the team

References

Offer

Note : we want to move fast and run the whole process quickly.

Note : We carefully review every application and will be in touch via e-mail with candidates whose background best fits what we’re looking for. Unfortunately, we cannot offer individual feedbacks.