Mgr, Global Sales Development

Key Responsibilities :

• Lead and Manage the Sales Development Team :

Oversee a team of Sales Development Representatives (SDRs) to achieve and exceed sales targets.

Design and execute effective sales development strategies to generate qualified leads and expand our customer base.

Build and maintain strong relationships with key stakeholders including senior leadership marketing and product teams.

Continuously evaluate and improve sales development processes and tools to enhance efficiency and effectiveness.

Analyze sales data and metrics to identify trends opportunities and areas for improvement.

Stay up-to-date with industry trends competitive landscape and product knowledge to effectively position our solutions to potential customers.

Qualifications :

Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.

Strong leadership and team management skills with the ability to inspire and motivate a high-performing sales development team.

Bachelors degree in Business Marketing or a related field. MBA or equivalent advanced degree is a plus.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Remote Work : No

Employment Type : Full-time

Key Skills

Customer Service,Biotechnology,Inside Sales,Barista,Jni

Department / Functional Area : Sales

Experience : years

Vacancy : 1