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Retail Excellence Manager - OT

Retail Excellence Manager - OT

Xiaomi TechnologyMumbai, Maharashtra, India
1 day ago
Job description

REM will predominantly manage the Mi Promoter program for the offline channel at Zonal Level. REM play an integral part in nurturing promoters while coordinating with the sales teams to execute the sell-out operations. You will be responsible for monitoring and evaluating the performance of the TLs and promoters, providing feedback, and fostering a positive and motivated team environment.

Retail Excellence Manager Job Duties

  • Outlets identification to deploy promoters in coordination with sales team
  • Managed promoters and TLs productivity and performance
  • Coordination with respective Sales Team to Execute the Sellout operations
  • Analyze sell-through and sellout data to give actionable insights on performance improvement of bottom performers
  • Responsible for Promoter hygiene (To be driven through TLs)
  • Proficiently Drive Affordability in the respective Zone (Retailer mapping and onboarding with various finance partners and escalation handling)
  • Coordinate with manpower agencies on hiring, exit and payout issues
  • Support internal teams in coordination with various Manpower agencies
  • Analyze market trends and competitor activities to identify opportunities for improvement and stay ahead in the market.
  • Regular Market Visits to Facilitate Sellout Operations

Desired Candidate Profile

  • Excellent understanding of promoter program and affordability program management
  • Flexibility to adapt to changing priorities and work in a fast-paced environment
  • Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team
  • Strong organizational and time management abilities, with the capacity to prioritize tasks effectively
  • Analytical mindset with the ability to interpret data and make data-driven decision

    • Qualification -Post Graduation / graduation

    Experience - 5+ years Skills – Promoter program management, affordability, Team management, Agency management, competition benchmarking

    Full-time or Part time - Full Time

    Travel – 60%-70%

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    Manager • Mumbai, Maharashtra, India