Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information Providing quotations and checking product availability Handling payment transactions
Job Types : Full-time, Permanent, Fresher
Pay : ₹22, ₹30,000.00 per month
Work Location : In person
24H Customer Service • India