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API Support Specialist
Interactive Brokersmumbai, India1 day ago
Job descriptionBachelor's or advanced degree in Computer Science or related field, 1+ years of coursework and / or work experience programming in Java and Python, and some C# and C++ knowledge. Understanding of Linux Terminal and Windows command line tools Working knowledge of Git workflow A deep understanding of REST API architecture Strong written communication skills to accommodate client inquiries directed via email or online chat. Fast learner, proactive and helpful Strong verbal and written communication skills in English, any European language being an advantage Understanding of trading terminology Basic understanding and ability to work in various Operating Systems like Windows, Mac OS, Linux Experience with algorithmic trading. Competitive salary package. Performance-based annual bonus (cash and stocks). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship / shift allowance with company-provided pickup & drop facility Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. The benefits package is subject to change at the management's discretion
Responsibilities
- Assisting clients in developing and troubleshooting their applications, which connect through our various APIs for algorithmic trading or other purposes. As a specialist, this will primarily be written support.
- Assisting clients in integrating API applications with third party software (such as charting software).
- Assisting third-party institutions in integrating their applications to IBKR.
- Building and maintaining a client resource library, including program snippets, documentation, andconsultancy resources.
- Creating various test and demonstration programs that utilize the IBKR API so clients can use them as samples for their development needs.
- In-house development assistance.
- Assisting in developing custom tools for internal users, including other teams in Client Service.
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Beneficial skills :
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Support Specialist • mumbai, India
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