Voice and Accent Trainer(American)
Trivium Educationthane, maharashtra, in13 hours ago
Job descriptionBachelor’s degree in English, Communication, or any related field (Master’s preferred). Minimum 2–5 years of experience as a Voice & Accent Trainer, preferably in a BPO, EdTech, or Corporate Training environment. Strong command over American English pronunciation, vocabulary, and cultural nuances. Excellent presentation, coaching, and facilitation skills. Ability to assess learning needs and tailor training methodologies accordingly. Proficient in MS Office, Google Workspace, and basic e-learning tools. Certification in TESOL / TEFL / CELTA or similar training credentials. Exposure to Customer Service, Soft Skills, or Business Communication training. Experience conducting virtual training sessions (Zoom, MS Teams, or similar platforms
Key Responsibilities :
- Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees for American English
- Assess trainees’ current communication and accent levels to design customized training plans.
- Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage.
- Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication.
- Create and maintain training content, exercises, and audio / visual materials for continuous learning.
Role- Contractual (6 Months)
Work Mode- WFO(Hybrid)
Required Skills & Qualifications :
Preferred Qualifications :
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