Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

Job Summary

WovV Technologies, Global Business Productivity SaaS company, is hiring Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry) for Vadodara location.

WovVTech's suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services.

Skills : Business Analysis, Business Requirement Gathering, Functional Documentation, Data Analysis, Communication, Documentation, Microsoft Office, Technologies

Experience : 6 + years

Key Roles And Responsibilities

• Ability to collect, analyse, and document requirements from stakeholders and customers.
• Understanding of how to create workflows and identify areas for process improvements in customer support operations.
• Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
• Effectively communicate requirements to technical teams and stakeholders.
• Facilitate communication and collaboration between key stakeholders, including customer support teams and technical teams.
• Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders
• Work collaboratively with team members and provide clear updates.
• Work with data – clean, manipulate and analyse data for meaningful insights and updates.
• Participate in testing and quality assurance activities.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Provide guidance and mentorship to junior business analysts.
• Contribute to the continuous improvement of business analysis processes.

Requirements

Benefits And Perks

Job Title Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

Location Vadodara

Min. Experience 6+ Years

Salary As per Industry Standard

Skills Required

Business Requirement Gathering, Data Analysis, Microsoft Excel, Business Analysis