Analyst - Identity Management

About the Job :

We are seeking a skilled and motivated Analyst specializing in NetIQ Identity Manager (IDM) and NetIQ Access Manager (NAM) to join our enterprise security team. The ideal candidate will have hands-on experience in Identity and Access Management (IAM), strong problem-solving abilities, and a passion for securing IT infrastructure. You will play a key role in maintaining, supporting, and enhancing IAM solutions that protect our business systems and data.

Key Responsibilities / KRAs :

• Support and maintain NetIQ Identity Manager (IDM) and NetIQ Access Manager (NAM) infrastructure, ensuring high availability and security.
• Develop, implement, and update IDM workflows, drivers, and connectors to support business requirements.
• Perform configuration, customization, and integration of IDM and NAM with various connected systems.
• Provide technical expertise during onboarding of new applications and systems into the IDM / NAM ecosystem.
• Perform regular IDM system maintenance tasks, including driver health checks, resource management, patching, connector upgrades, and log management.
• Troubleshoot and resolve complex technical issues related to NetIQ IDM / NAM and associated LDAP directories.
• Document detailed solution designs, integration approaches, and standard operating procedures (SOPs).
• Conduct DR (Disaster Recovery) testing and ensure compliance with defined security and operational standards.
• Manage BAU (Business As Usual) support activities, including incident, problem, and SLA management.
• Act as SME (Subject Matter Expert) in providing technical guidance to helpdesk and end-users related to IAM services.
• Collaborate with cross-functional teams, including Security, Infrastructure, and Development teams, to drive continuous improvements in access management processes.

Essential Skill Set :

Desired Skill Set :

Why Join Us :

(ref : hirist.tech)