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Sr. Engineer - Sales Support (Bangalore)

Sr. Engineer - Sales Support (Bangalore)

ConfidentialBengaluru / Bangalore, India
3 days ago
Job description

Position Summary

The position involves providing comprehensive office and account support, including financial processing, dispute resolution, and travel arrangements. Additionally, the role supports sales activities such as updating opportunities, managing reports, and coordinating customer and system support to ensure smooth operational and sales processes.

Work You'll Do

Office and account support :

  • Processing IOMs credit note, refund, debit note, write off
  • Outstanding collection, handling disputes, reports, unapplied adjustments
  • Processing ledger, statement of accounts
  • Support for flight, hotel, car bookings
  • Support for laptop problems. Network problems, support for mobile, data card complaints

Sales Support

  • Preparation and updates of opportunity, quotes, OSS in sales force
  • Preparation and communication of dispatch advice
  • Punching lost orders in system and update system reports
  • Maintaining shipment plan and support to review process
  • Maintaining monthly sales report Maintaining discount, new business, sales reports
  • New account openings- ac update support. getting details, filling format, mailing to HO
  • Support customer liaising for payments
  • Support for system updates shipment and sales force
  • Support for sales events and management

    • Team

    This role will be based at the Bangalore regional office and will primarily focus on sales support functions.

    Basic Qualifications

  • Bachelor's degree in mechanical engineering with a minimum of three to four years of work experience.
  • Prior experience in office support, account management, or sales support roles.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with Salesforce.
  • Strong organizational and communication skills. And ability to handle financial transactions, reports, and data accurately.

    • Who We Are

    Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ('MRO') supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

    EEO : The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity / expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [HIDDEN TEXT]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    Skills Required

    Salesforce, Ms Office Suite

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    Sr Sales Engineer • Bengaluru / Bangalore, India