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Partner Solution Manager
AppsFlyerbangalore, India3 days ago
Job description3+ years of technical account management / support in an international advertising technology company Familiarity with the mobile app ecosystem Strong written and verbal communication skills in English Superior analytical skills Self-motivated learner with endless curiosity Passion for providing best-in-class service Strong written and verbal communication skills in any regional language SQL, other programming languages Experience using Zendesk, Salesforce, Looker Being introduced by an AppsFlyer team member
What you'll do :
- Answer incoming inquiries from ad network, agency and marketing technology partners on various technical topics related to AppsFlyer’s product offering
- Analyze potential fraud cases, discrepancies and misconfigurations
- Represent AppsFlyer as the first point of contact for new and existing partners
- Help new partners learn AppsFlyer’s product suite and discover the full potential of their integration
- Educate existing partners about AppsFlyer’s product solutions and best practices via training calls and webinars
- Take ownership on specific technical domains and processes to enrich the Partner Solutions team’s overall scope of expertise.
- Provide continuous feedback through internal feedback loops to guide product direction and roadmap
- Collaborate with R&D, Product, Analysts and Integration Engineers to provide creative solutions to partner challenges.
What you have :
Bonus Points :
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Partner Manager • bangalore, India