Senior Associate - Frauds

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Fraud Senior Analyst!

In this role, you will be responsible for investigating suspicious activity and behavior that could pose a risk to client’s customers.

Responsibilities

• Thorough research of account for identification of red flags and taking appropriate steps as per set protocols.
• Communicate with other departments regarding the case as per procedures laid down via email.
• Accurately annotate each case investigation to banking tools in order to correctly capture the details of the case.
• Conduct research, work independently and make complex investigations decisions with little or no guidance within the ambit of workflow / procedure.
• Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
• Consistently achieve / exceed quality standards for investigations Agent is expected be up to date on latest fraud modus operandi that are currently trending in the market.
• Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
• Follow SOP and consistently achieve / exceed quality standards for investigations.
• Participate in ad hoc projects / assignments as necessary.
• Mentor new joiners with their doubts / clarifications.
• Perform quality evaluation of new hires

Qualifications we seek in you!

Minimum qualifications

Preferred qualifications / Skills

Why join Genpact?

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.