1. Zoho Customization Specialist : a. Customizing Zoho products (CRM, Creator, Books, Projects, etc.) to align with business needs. b. Creating and modifying workflows, layouts, and fields in Zoho applications.
2. Zoho Integrator : a. Integrating Zoho products with third-party applications using APIs. b. Setting up and managing seamless data flows between systems.
3. Application Developer : a. Building custom applications using Zoho Creator. b. Developing automation scripts and workflows using Deluge (Zoho's scripting language).
4. Support Analyst : a. Troubleshooting issues in Zoho products and implementing fixes. b. Providing technical support to end users.
5. Business Analyst : a. Collaborating with stakeholders to gather requirements and understand business processes. b. Translating business needs into Zoho configurations and customizations.
6. Data Manager : a. Handling data migration to or from Zoho applications. b. Ensuring data integrity and security during system updates and changes.
Qualifications :
Bachelor's degree in Business, Information Technology, or a related field.
Proven experience with Zoho CRM and Zoho Creator.
Strong understanding of CRM best practices and data management. Proficiency in scripting (Deluge, if applicable) and integration techniques.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Preferred Skills : Experience in project management or agile methodologies.
Familiarity with other Zoho products (e.g., Zoho Books, Zoho Projects). Certifications in Zoho CRM or Creator are a plus.
Developer • bangalore, India