Salesforce Service Cloud Principal Architect-Reputed IT Industry-Mumbai, Maharashtra, India-30LPA-Harshala

JOB DETAILS

Responsible for designing, building Cloud solutions and provide required support to Sales / Pre-Sales teams

Nurture the Cloud practice & to be part in the complete life cycle of service offerings like Pre-Sales / Transition / Service delivery till it reaches the matured level

Study the existing Cloud Services like processes, best practices and standardize the service offerings, strengthen and improve the maturity levels and make a strong practice

Give inputs to standardize the Sales kit for Cloud offerings (Proposals, PPTs, Templates) etc

Focus on continual improvement of Cloud service offerings. Work closely with Sales, Pre-sales, Transition, Service delivery teams and key functions like HR, Finance, and Training department and support them

Drive and deliver strategic cloud initiatives for the cloud practice

Drive technical track in Presales conversation / Respond to RFPs

Makes technical presentations and submits viewpoints, whitepaper for publication to internal and external stakeholders.

Delivery of complex solutions to issues which might include but are not limited to : - Architecture, Configuration, Security, Performance, Scalability, Reliability, Infrastructure etc.,

Recommends how specific technologies, standards, methods, and techniques are to be used throughout the solutions delivery community.

FUNCTIONAL AREA

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