Talent.com
Head of Consumer Finance Growth

Head of Consumer Finance Growth

DMI Finance Private LimitedDelhi, Republic Of India, IN
30+ days ago
Job description

JOB PURPOSE

Responsible for driving growth of lending business (disbursals, conversion rate, etc. ), APP growth- Installs, MAU, customer retention, Up-Sell / X-Sell of products, with a key focus on funnel management, acquisition costs , and PnL of the business.

PRINCIPAL ACCOUNTABILITIES

Growth Marketing Strategy & Execution

  • Develop and execute comprehensive product marketing strategies to drive X-Sell / Up-Sell of various financial products.
  • Collaborate with the Brand team to create persuasive and impactful marketing campaigns that align with the company's brand positioning and objectives.
  • Craft clear and compelling product messaging and positioning for the products / services, ensuring consistent and effective communication across all marketing channels.
  • Leverage digital marketing channels, social media, and other platforms to enhance brand visibility, engage the target audience, and drive higher customer acquisition.
  • Key aspects of the role include identifying growth opportunities, working with stakeholders across the company, developing compelling, data-driven insights, recommendations, and operationalizing execution plans. The role requires managing by influence, working with ambiguity, and driving measurable change.

Monetization & P&L Management

  • Accountable for P&L as a part of the Annual Operating Plan for few categories.
  • Identify levers / initiatives to grow the category within the target P&L
  • Manage the marketing budget across channels and ensure blended CAC is within the target range.
  • Drive retention strategies & drive higher DAU, MAU & reduce Churn.
  • Customer Lifecycle Management

  • Maximizing the customer lifetime value by managing the lifecycle & increasing retention
  • Increase the X-Sell ratio for both the Credit & Fee products.
  • Monitor funnel metrics (CTR, Reach & Conversion rate) and implement growth hacks through optimizing user experience, content, messaging, and communication optimization to reduce leakages in the funnel.
  • Loyalty, Referral Program & Monetization :

  • Design, manage, and optimize the app’s loyalty program to increase user retention and repeat usage.
  • Develop and execute an effective referral program to drive organic acquisition and user advocacy.
  • Track and analyse user behaviour to enhance reward mechanisms, gamification elements, and incentives.
  • Collaborate with analytics and product teams to continuously refine loyalty and referral strategies based on performance.
  • Drive monetization on APP through the sale of third-party products like insurance, fixed deposits, lead generation models, affiliate marketing, etc.
  • Analytics & Reporting :

  • Use tools like Webengage, firebase, playstore or equivalent for performance tracking and insights.
  • Generate actionable insights from user data to inform future growth and engagement strategies.
  • Present detailed reports on KPIs, campaign effectiveness, and strategic recommendations to senior leadership.
  • Conduct A / B testing to optimize user journeys and conversion funnels
  • Leverage data analytics for customer segmentation and personalized user experiences
  • Creative comprehensive dashboards with the help of analytics team to measure all app growth, activation, and reactivation trends
  • Qualifications

  • 7-8 years of post-MBA experience in a digital tech company working in digital growth, app marketing, or product growth role
  • Must have knowledge of the following tools- WebEngage / MoEngage / Clevertap, Adobe / Google Analytics, Google Playstore / Firebase etc., SQL, Tableau etc.
  • Work Experience

  • Strong experience in Growth Hacking, Customer Lifecycle Management & Digital Marketing Campaigns
  • Knowledge of end-to-end campaign management on CDP tools like webengage & performance management
  • Experience in running loyalty & referral programs along with its P&L management
  • Ability to effectively communicate across stakeholders across functions and positions
  • Strong Analytical Skills & business acumen
  • Create a job alert for this search

    Head Of Finance • Delhi, Republic Of India, IN

    Related jobs
    • Promoted
    Head of Sales

    Head of Sales

    AviateGhaziabad, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 30+ days ago
    • Promoted
    Head Finance

    Head Finance

    ATRIOS ConsultingDelhi, Delhi, India
    We are #hiring for a social sector consulting firm! Responsibilities : 1.Provide strategic insight in developing reporting and forecasting frameworks to support effective decision-making.This incl...Show moreLast updated: 5 days ago
    • Promoted
    Head of Growth & Partnerships

    Head of Growth & Partnerships

    President EducationDelhi, India
    President Education Company specializes in ‘Edutravel’, a model that combines travel with learning experiences.Partnering with universities in Singapore, Dubai and London, we offer certified progra...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Head of Finance

    Head of Finance

    Talent Bridge HRSNew Delhi, Delhi, India
    We are looking for a highly professional, organized, and proactive Executive Assistant to support our Managing Director.The role requires managing day-to-day operations, strategic coordination, and...Show moreLast updated: less than 1 hour ago
    • Promoted
    Head of Growth

    Head of Growth

    SheHealsDelhi, India
    Growth Manager – SheHeals (Bangalore / In Office).She Heals is a women-led wellness brand building India’s first holistic platform for Endometriosis, Adenomyosis, and Hormonal Health — combining yo...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Head of Treasury

    Head of Treasury

    Aimlay Pvt Ltd ( Recruitment )Delhi, IN
    Aimlay is a leading global platform specializing in educational and writing support for working professionals and Experiential Learners. The company offers a wide array of programs ranging from Matr...Show moreLast updated: less than 1 hour ago
    • Promoted
    Head of FP&A

    Head of FP&A

    Innovapptive IncDelhi, India
    Innovapptive is a global leader in Connected Worker technology, empowering industrial companies to connect their frontline workers, back office, and assets through a patented no-code platform and s...Show moreLast updated: 4 days ago
    • Promoted
    Global Operations Head - Finance

    Global Operations Head - Finance

    Three AcrossNoida, Uttar Pradesh, India
    Role : Global Operations Head – Finance.Location : Noida, Chennai, Hyderabad, Bengaluru & Gurugram.We are inviting applications for the role of Global Operations Head – Finance.This strategic leaders...Show moreLast updated: 3 days ago
    • Promoted
    Practice Head

    Practice Head

    Three AcrossNoida, Uttar Pradesh, India
    Practice Head – F&A (UK & US Markets).Noida, Gurugram, Bengaluru, Coimbatore.We are inviting applications for the role of. Practice Head – F&A (UK & US Markets).This is a niche functional leadership...Show moreLast updated: 3 days ago
    • Promoted
    Head of Customer Experience

    Head of Customer Experience

    Pocket FMnarela, delhi, in
    It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and beyond. We are front-ending the category creation for the audio OTT landscape and bu...Show moreLast updated: 5 days ago
    • Promoted
    Head of Sales- APAC

    Head of Sales- APAC

    EtiyaDelhi, IN
    We are a community of innovators, dreamers, and doers.We welcome like-minded teamplayers to #ExceedEveryday with us!.We are a global software company with more than 1600 employees in 3 continents, ...Show moreLast updated: 4 days ago
    • Promoted
    Head of Purchasing

    Head of Purchasing

    Indication Instruments LimitedFaridabad, Haryana, India
    We are a leading Indian MNC supplying digital displays, instrument clusters & Sensors to the truck, bus, tractor, construction equipment and related industry. We are have invested heavily in develop...Show moreLast updated: 24 days ago
    • Promoted
    Head of New Product Development (NPD)

    Head of New Product Development (NPD)

    Blue Signal SearchDelhi, IN
    Head of New Product Development (NPD).Nationwide (Remote – with up to 50% international travel).Fluency in English is essential for collaboration across our global teams. Aesthetic Medicine, Consume...Show moreLast updated: 30+ days ago
    • Promoted
    Cluster Head

    Cluster Head

    NetAmbitNoida, Uttar Pradesh, India
    We’re Hiring : Cluster Head Location : Noida Experience : 8–14 Years Web : www.About the Role We are looking for a Cluster Head to lead merchant acquisition and field sales efforts.This role invo...Show moreLast updated: 30+ days ago
    • Promoted
    Digital Revenue Growth Manager

    Digital Revenue Growth Manager

    Anand Rathi Share and Stock Brokers Ltdgurugram, uttar pradesh, in
    Lead, manage, and motivate a team of Virtual Relationship Managers to achieve revenue growth and client activation goals for stock market products like Equities, F&O, Commodities, MTF, ETFs, Mutual...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Head of Business Governance

    Head of Business Governance

    SMFG India CreditDelhi, IN
    Establish and lead the business governance framework across verticals and enabling functions.Partner with business leaders to embed governance into strategic planning, execution, and performance mo...Show moreLast updated: less than 1 hour ago
    • Promoted
    • New!
    Head of Product – SaaS / Fintech / Social Giving / Fund Raising

    Head of Product – SaaS / Fintech / Social Giving / Fund Raising

    Infogaingurgaon, haryana, in
    An Ideal person will be an individual who has led product line with customer growth accountability, A / B testing, funnel instrumentation, behavioural metrics, product analytics frameworks, AI-assist...Show moreLast updated: 16 hours ago
    • Promoted
    Head of D2C & Growth Marketing

    Head of D2C & Growth Marketing

    Eat Better Cogurugram, uttar pradesh, in
    Head of D2C - Leadership Role with high ESOP's.Own the end-to-end customer experience, acquisition and conversion funnel for www. You will work on providing best-in-class D2C customer experience & o...Show moreLast updated: 5 days ago