Customer Service RepresentativeFlowcall • vapi, gujarat, in
No longer accepting applications
Customer Service Representative
Flowcall • vapi, gujarat, in
2 days ago
Job description1-3 years of experience in customer service or client support, preferably in a SaaS environment Strong written and verbal communication skills in English and Hindi Ability to understand technical products and explain them simply to clients Problem-solving mindset with attention to detail Comfortable working across multiple tools and communication channels Experience with D2C brands customer service is a plus Familiarity with CRM tools, ticketing systems, or helpdesk platforms preferred Be part of a fast-growing AI startup founded by IIT Bombay alumni Work at the intersection of AI and customer experience Opportunity to grow as the company scales Collaborative, no-hierarchy culture
About Flowcall
Flowcall is an AI customer service platform (AI Agents + AI helpdesk / ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat.
About the Role
We're looking for a Customer Service Representative to support our growing client base. You'll help clients get the most out of Flowcall by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.
What You'll Do
- Respond to client queries about product usage, features, and best practices
- Troubleshoot issues clients face with AI agent performance and platform functionality
- Configure and fine-tune AI agents when they're not responding correctly or when clients escalate
- Guide clients through setup, onboarding, and ongoing platform optimization
- Document common issues and contribute to help articles and internal knowledge bases
- Collaborate with the product and engineering teams to flag bugs and suggest improvements
What We're Looking For
Compensation
Up to ₹25,000 per month
Why Join Flowcall?
Create a job alert for this search
Customer Service Representative • vapi, gujarat, in
Related jobs
)
Customer Service - Australian Shift.INR 40,000 to INR 55,000 per month.V4 IT SERVICES, We are a Melbourne based IT Company that provides online and onsite IT related help to customers across Austra...Show more
Customer Service Representative
Career Comfort • vapi, India
Customer Support Executive – US Healthcare (NIGHT SHIFT).Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service).
Days Off : Fixed weekends – Saturday & Sunday.Rotation : Monday to ...Show more
Last updated: 15 hours ago • Promoted • New!
Technology Engineer
STL - Sterlite Technologies Limited • Silvassa, Daman and Diu, India
We are hiring for a Technology Engineer for STL with a minimum 2 years of experience post B.Candidate should work as the project leader for the NPD in the Copper LAN Cable function.Understanding of...Show more
Last updated: 11 days ago • Promoted
Warehouse Specialist
Meril • Vapi, Gujarat, India
Ensure the receipt, storage, dispatch and daily management of the stock items.Ensure the conformity of products received and delivered.
Ensure the management of inventories : control of the rotation ...Show more
Last updated: 7 days ago • Promoted
IPR Lead
STL - Sterlite Technologies Limited • Silvassa, Daman and Diu, India
We are seeking a passionate intellectual property professional eager to learn and grow in a fastpaced, and cutting-edge technology environment.
In this role, you will have the chance to refine and a...Show more
Last updated: 6 days ago • Promoted
Freelance Recruiter
SnapFind - Hire in one snap • vapi, gujarat, in
Calling All to become Freelancers ! Earn Big with SnapFind!.India’s most trusted recruitment platform with 15,000+ active freelance recruiters, earning massive hiring commissions! Now, you can star...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative
Finderbro • vapi, India
URGENT HIRING : International BPO Executive | Jaipur.Job Title : International BPO Executive (Tech Support, Customer Service & Sales) Location : Jaipur, Rajasthan.
We are actively seeking talented, Eng...Show more
Last updated: 8 days ago • Promoted
Office Associate
Monarch Polyplast Private Limited • Vapi, Gujarat, India
We suggest you enter details here.This is a full-time on-site role for an Office Associate located in Vapi.The Office Associate will be responsible for managing day-to-day administrative tasks, ass...Show more
Last updated: 30+ days ago • Promoted
Purchasing Engineer
STL - Sterlite Technologies Limited • Dadra & Nagar Haveli, Daman and Diu, India
Material Planning & Procurement.Forecast and formulate raw material requirements; schedule material and communicate delivery plans to suppliers.
Create Purchase Orders & Schedule Agreements for raw ...Show more
Last updated: 11 days ago • Promoted
DGM production
Aarti Pharmalabs Ltd. (APL) • Vapi, Gujarat, India
Should have worked in Managerial capacity in Pharmaceutical API Intermediate / CDMO manufacturing set ups.Responsible for Daily Production activities as per the monthly plan.Responsible for Yield and...Show more
Last updated: 30+ days ago • Promoted
Quality Engineering Manager
Xtreme Media • Vapi, Gujarat, India
Define and implement quality strategies, policies, and systems aligned with business goals.Establish and drive the Quality Management System (QMS) in accordance with ISO 9001, ISO 14001, and indust...Show more
Last updated: 21 days ago • Promoted
Senior Reels Creator
Better Marketing • vapi, gujarat, in
Better Marketing helps US-based service businesses grow by generating leads and building authority online.Our primary content channels are email newsletters, short-form videos, and SEO-friendly blo...Show more
Last updated: 2 hours ago • Promoted • New!
Customer Service Representative
Flowcall • vapi, India
Flowcall is an AI customer service platform (AI Agents + AI helpdesk / ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat.We're looking f...Show more
Last updated: 1 day ago • Promoted
General Manager
Jay FineChem Private Limited • Vapi, Gujarat, India
Managing timely commission of Green Field Project & manufacturing of Pharma Intermediates & API’s Products, its operations, production / productivity ensuring quality & regulatory affairs.Managing p...Show more
Last updated: 30+ days ago • Promoted
Technical Application Specialist
Meril • Vapi, Gujarat, India
Job Description : Technical Application Specialist – MISSO Surgical Robot.Technical Application Specialist.Vapi / On-site (with frequent travel to hospitals & demo sites).
Head – Autonomous & Surgica...Show more
Last updated: 11 days ago • Promoted
Area Head (Center Manager)
Dr Reddy's Foundation • Silvassa, Daman and Diu, India
Reddy’s Foundation (DRF) is a not-for-profit organization, focused on enhancing the dignity and well-being of socially and economically vulnerable people.
We empower communities through improved edu...Show more
Last updated: 30+ days ago • Promoted
Customer Service - Australian Shift (Work From Home)
V4 IT Services • vapi, India
Remote
Last updated: 21 hours ago • Promoted • New!
Head of Procurement
Randstad India • Silvassa, Daman and Diu, India
Dadra & Nagar Haveli and Daman & Diu).Electrical Engg) Plus MBA in Materials.Years of total experience with maximum exposure in Indian companies.
Knowledge of ERP , Excel and other related computer ...Show more
Last updated: 11 days ago • Promoted
Support Customer Service
Metals • Silvassa, Dadra and Nagar Haveli, India
Candidate must have minimum 3 years experience in similar position in Aluminium Extrusion Industry.They must have hands-on expert level experience in feasibility.
Candidate must have good knowledge ...Show more
Last updated: 30+ days ago • Promoted