[03 / 10 / 2025] Korber Engineer

Job Title : Korber Engineer (3-8 years)

Location : Noida and fully onsite role

Job Description :

• L1 Körber Lead will support tickets for Körber + Körber Cloud
• L1 Körber Lead will learn / understand playbook materials to train L1 Support Engineers
• L1 Körber Lead will update all Körber Cloud permissions to reflect Support Staff Requirements
• L1 Körber Lead will be expected to re-classify ticket severity
• L1 Körber Lead will be expected to escalate L2 tickets for resolution
• Knowledge of SQL is required so the Support Team can query use-cases in databases
• Proficiency with MS SQL Databases