Senior ServiceNow Platform Engineer

Interested Candidate call -8103516707 / shrutikaushik@white-force.com

Position Name - Senior ServiceNow Developer

Location - Remote

Candidate should be flexible to work in Night Shift (PST / EST) Remote

Employment Type – C2H (3 Months- 5 months max )

Notice Period – Immediate to 10 days .

ITOM : Discovery. Service Mapping. Event Management. Integration Hubs.

ITSM : Change, Incident, Problem, Service Request, Knowledge.

Platform : Upgrade. Integration. Java Script. REST Api.

Key Responsibilities

• Configure ITSM platform (ServiceNow, Remedy, Jira, or equivalent) to enforce change approval workflows.
• Develop automation for rollback, approvals, and post-implementation reviews.
• Support technical staff in submitting, tracking, and documenting change requests.
• Build dashboards and reports for technical compliance metrics.
• Pilot test enforcement workflows in high-risk domains (e.G., firewall, payment, surveillance).
• Troubleshoot and fine-tune enforcement controls to balance security with operational efficiency.

Qualifications & Experience

Familiarity with ITIL v4 and enterprise change management practices.