Site reliability engineer

Job Title : Site Reliability Engineer (SRE) – Production Support

Location : Bengaluru

Job Summary :

We are looking for a skilled Site Reliability Engineer (SRE) with strong experience in production support, Dev Ops practices, and cloud infrastructure management. The ideal candidate will be responsible for maintaining the reliability, performance, and scalability of critical systems through automation, monitoring, and proactive incident management.

Key Responsibilities :

Provide 24 / 7 production support for business-critical applications, ensuring system uptime and reliability.

Monitor and manage system health using tools such as Pager Duty and Application Performance Monitoring (APM) tools.

Implement and maintain CI / CD pipelines using Jenkins and other automation tools.

Collaborate with Dev Ops and development teams to troubleshoot and resolve production issues efficiently.

Work with AWS or Azure cloud platforms for deployment, monitoring, and optimization.

Perform root cause analysis (RCA) and drive preventive measures for recurring incidents.

Manage and optimize database systems (SQL / No SQL) to ensure availability and performance.

Develop scripts or automation tools to streamline operations and improve reliability.

Support release and deployment processes following Dev Ops best practices.

Required Skills & Experience :

4–8 years of experience in Site Reliability Engineering, Dev Ops, or Production Support.

Strong knowledge of cloud platforms – AWS or Azure.

Hands-on experience with Jenkins and CI / CD pipelines.

Proficiency in monitoring and alerting tools (Pager Duty, APM tools such as Datadog, App Dynamics, or New Relic).

Basic to intermediate database knowledge (Postgre SQL, Oracle, My SQL, etc.).

Strong understanding of incident, change, and problem management processes (ITSM).

Scripting experience in Python, Shell, or Bash is an advantage.

Excellent communication and analytical skills with a proactive problem-solving mindset.

Key Skills : Production Support

Devops

SRE

Database Knowledge

Pager Duty

Jenkins

Aws / Azure

CI / CD

APM