Enterprise Content Management Architect

Enterprise Content Management Architect (Documents & Records Management)

Are you passionate about modernizing enterprise document management systems and driving cloud transformation Join us in revolutionizing how a global reinsurance leader manages critical information assets while ensuring regulatory compliance and exceptional user experiences.

About the Role

As our Enterprise Content Management Architect, you'll be at the forefront of Swiss Re's digital transformation journey, modernizing our Documents, Records, and Customer Communications Management landscape. This strategic role combines domain architecture expertise, engineering leadership, and operational capability management to drive our migration toward cloud-native and SaaS-based architectures.

Key Responsibilities

• Domain Architecture & Platform Ownership: Own and evolve the domain architecture across OpenText Documentum, Hyland Alfresco, OpenText Exstream, and Microsoft SharePoint Online while ensuring consistent application of records lifecycle management.

• Cloud Migration Leadership: Support and shape the migration of on-premise ECM/RM platforms to cloud-based and SaaS offerings, assessing migration readiness and defining target-state architectural patterns.

• Engineering Management: Lead engineering teams operating and supporting DRM & CCM platforms, owning BAU delivery and operational accountability while balancing platform stability with continuous architectural evolution.

• Demand Management: Support structured demand intake from Legal, Compliance, Records Operations, and Business Units, translating requirements into actionable engineering work items.

• Integration Architecture: Provide architectural guidance for teams operating the integration layer, ensuring synchronous and asynchronous transactions use resilient, event-driven patterns.

• Cloud Architecture: Deliver architectural guidance for Azure-based deployments and multi-cloud scenarios, ensuring reliable integrations across cloud boundaries.

• Stakeholder Engagement: Act as the technical counterpart for OpenText, Microsoft, and other strategic vendors, reviewing and validating vendor designs for SaaS migration.

About the Team

You'll be joining a forward-thinking team dedicated to transforming Swiss Re's document and records management capabilities. Our team combines deep technical expertise with business acumen to deliver solutions that enhance operational efficiency while maintaining the highest standards of compliance and security in the reinsurance industry.

About You

You're a strategic thinker with hands-on technical expertise who thrives in complex enterprise environments. You excel at balancing immediate operational needs with long-term architectural vision, and you're comfortable engaging with stakeholders across technical and business domains. Your leadership style emphasizes pragmatic solutions, clear communication, and collaborative problem-solving.

We are looking for candidates who meet these requirements:

• 8+ years of experience in enterprise content management systems

• Deep expertise with at least two of the following platforms: OpenText Documentum, Hyland Alfresco, Microsoft SharePoint Online, or OpenText Exstream

• Proven experience leading cloud migration initiatives for enterprise document management systems

• Strong understanding of records management principles, retention policies, and regulatory compliance requirements

• Experience with microservices architecture and API-driven integration patterns

These are additional nice to haves:

• Experience with Azure cloud services and multi-cloud architectures

• Knowledge of React/Angular for modern UI development

• Familiarity with event-driven architecture and asynchronous processing patterns

• Experience working in regulated industries (financial services, insurance)

• Certification in cloud platforms (Azure, AWS) or ECM technologies (OpenText, Microsoft)

• Experience mentoring junior engineers and building technical capabilities within teams

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week