Associate Director

Job Family

BICM Process (India)

Travel Required

Up to 25%

Clearance Required

None

What You Will Do

• Oversee delivery of financial services operations , Monitor key performance indicators (KPIs) to ensure process efficiency, quality, and cost effectiveness.
• Lead transformation projects, automation, and process re-engineering to enhance operational capabilities.
• Ensure all activities adhere to regulatory requirements, internal controls, and audit standards.
• Collaborate with compliance and risk teams to mitigate operational and reputational risks.
• Partner with internal and external stakeholders, including clients, regulators, auditors, and senior leadership.
• Present performance updates, risk assessments, and strategic recommendations to executive management.
• Drive employee engagement, performance management, and succession planning.
• Analyzes new and complex strategic planning and creates innovative solutions involving finance, scheduling, mortgage banking, loan servicing, technology, methodology, tools and solution components Managed compliance and risk assessment processes for Globally Systemically Important Banks (G-SIBs), ensuring adherence to international regulatory standards and enhancing the institution's financial stability.
• Stay updated on industry regulations and ensure timely implementation of policy changes
• Lead, coach and mentor consultants and ensure quality deliverables.

What You Will Need

What Would Be Nice To Have

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [HIDDEN TEXT]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [HIDDEN TEXT]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [HIDDEN TEXT]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Skills Required

Process Mapping, Operational Risk, Process Re-engineering, Automation, Mentoring